Common Questions

Read frequently asked questions about Huggies® Rewards, your profile, diapers and wipes, and more.

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What should I do if I forgot my password?

At, click Sign In and then the Forget Password link. Enter your registered email address and the security code provided on the screen. An email containing a link to reset your password will be sent to your email inbox. Although this email is sent immediately, delivery may take longer for some email providers.

If you do not receive this password reset email, please be sure to check your Spam/Junk folders or Social/Promotions inboxes. Finally, add [email protected] to your address book.

For additional help, download this PDF.

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