Contact Us

Contact Us


Check our frequently asked questions about Huggies® Rewards, your profile, diapers and wipes, and more.

SEE ALL FAQs Rewards Specific Questions

Mailing Address

  • Contact us at the address below for questions not concerning Huggies® Rewards. Please click here for any questions related to Rewards.

  • Kimberly Clark Corporation
  • Dept. INT
  • P.O. Box 2020
  • Neenah, WI 54957-2020


1-877-648-2484 (Toll-free US and Canada Only)
  • Call us during the hours listed below for questions not concerning Huggies® Rewards. Please click here for any questions related to Rewards.

  • Monday - Friday
  • 8:00 am - 4:00 pm CST

Send Us a Message

We have an entire department dedicated to answering your questions in a thorough and timely manner. We're passionate about our brands and want to help any way we can. Thanks for taking the time to get in touch with us.

We are eager to receive your comments and answer your questions about our products and our company. However, we cannot accept unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of our products. We are not taking inquiries for new distributors to export markets.

If you are under 13, please have your parents or legal guardian submit your question or comment to us. Unfortunately, we are not allowed to collect information from or respond to messages sent by persons under 13.

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Our Points Structure Has Changed

We are changing our Rewards Points structure so that we can improve our Huggies® Rewards program to offer you more ways to earn points. So, we are multiplying the cost of Rewards items by 10. But don't worry, your points balance is also multiplied by 10!

Our Points structure has changed

See How Rewards Has Changed

Watch this helpful video to learn more about all of the great improvements made to the Huggies® Rewards program.

Say Goodbye to Rewards Codes

You asked, we listened! Introducing a new way to get your Huggies® Rewards Points. Now you can earn points faster by uploading and submitting a photo of your receipt for all of your favourite Huggies® Diapers and Wipes purchases.

Huggies Rewards Submit Receipts instead of Rewards Codes

Submit Your Receipts

There's a faster way to get your Huggies® Rewards Points! Earn points by uploading and submitting a photo of your receipt for all Huggies® Diapers and Wipes. You'll even get 2x the points for your first receipt submission!

Huggies Rewards Submit a receipt for points

Get More Points!

Now there are more ways to earn points! From reading articles, to taking surveys, to sharing on Facebook & Twitter. More ways to earn = more ways to love Huggies®!

Huggies Rewards Contact Us

New Huggies® Rewards App

Get the most out of your Huggies® Rewards experience. The new Rewards app has all the same great features as the website, right at your fingertips. Available in the App Store® and get it on Google Play™.


Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.. App Store is a service mark of Apple Inc.

Android, Google Play, and the Google Play logo are trademarks of Google Inc. 

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Huggies Rewards App
We're Sorry. The Huggies Rewards service is under maintenance and is temporarily unavailable. Please try again later.

Join Huggies Rewards

By clicking SIGN UP you are agreeing to the Huggies® Rewards Terms & Conditions.

Join today and receive 500 free points! You'll also start earning Reward Points for all of your purchases. Points earned can be used towards gift cards, free diapers and wipes, and so much more!

By leaving this page, you will be signed out of your Huggies account. Please complete your profile to remain signed in.

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