Common Questions

Read frequently asked questions about Huggies® Rewards, your profile, diapers and wipes, and more.

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What is Huggies Rewards+ Fetch?

Huggies Rewards+ Fetch is our new Rewards program that we’re launching in partnership with Fetch Rewards. We listened to your feedback and we’re confident that our new program addresses a number of your challenges:

  • Receipt scanning is easy and streamlined
  • You can link your Amazon account directly into Fetch which allows Fetch to easily digitally scan your Amazon receipts/purchase history to award points.
  • You can connect your email directly into Fetch which allows Fetch to easily digitally scan your digital receipts from many top retailers to award points. These online retailers include Walmart, Target, Shipt, Costco, Instacart, Sam’s Club, Boxed, Peapod and Jet.
  • Hundreds of Rewards redemption options for you to select!

Will I be getting the same amount of points for purchases through Huggies Rewards+ as I was previously receiving through Huggies Rewards?

No, the new Huggies Rewards+ Fetch program works differently than the existing version of Huggies Rewards. With Fetch, points are awarded based on various actions. For example, just for scanning a receipt, you are provided with 25 points, even if there are no products on that receipt that qualify for additional points. For all products that are included from more than 300 eligible brands in Fetch, consumers are awarded with points based on the price paid for the product. Additionally, there are targeted offers that are served to consumers based on their activity, which will award additional points for uploading receipts for specific products. Finally, additional points can be earned by referring your friends with your unique referral code. And, similar to the current program, Huggies purchases will earn progress towards valuable rewards and exclusive gifts.

What is the dollars spent to points received ratio/value?

Earn 25 points for every receipt scanned. You also earn points on purchases of more than 300 other eligible brands’ products. Additionally, Huggies points accrue to key milestones and are awarded based on the final purchase price, excluding any tax, delivery, and other charges other than the product itself, as accumulated over time and noted here: $150 total spent on eligible products = 5,000 Fetch Points, $350 total spent on eligible products = 10,000 Fetch Points, $550 total spent on eligible products = 15,000 Fetch Points, $750 total spent on eligible products = 20,000 Fetch Points.In order to earn points,any receipt you scan must contain a product and its corresponding price specific enough to confirm that the purchase was made.

How can I use my points?

Fetch points can be redeemed for gift cards in the Fetch rewards page in the Fetch app.

What’s included in the Huggies Rewards+ Fetch Rewards catalog?

The Huggies Rewards+ Fetch Rewards catalog consists of the full Fetch Rewards catalog, offering hundreds of rewards options – from gift cards to charity donation options to magazine to sweepstakes entry options. There are multiple gift card categories – Art, Beauty, Electronics, Entertainment, Fashion, Gifts, Home Goods, Media, Office Supplies, Pets, Restaurant, Retail, Spa, Specialty, & Travel. 

Can I earn points without making a purchase/by leaving reviews/taking surveys, etc.?

Currently, the primary way of earning points is through purchases.

Do I have to download any new apps?

Yes, you will need to download the Fetch Rewards app. Navigate to the Apple app store or Google play store and search for ‘Fetch Rewards’.

I already have the Fetch Rewards app. What do I need to do make sure I start getting rewards for my Huggies purchases?

Navigate to the Brands section of the Fetch Rewards app and locate the Huggies brand page. Once on the Huggies page, the Huggies Rewards+ option will appear as a content module. Click on that module to opt in to HR+!

Even though I already had Fetch Rewards, will I get any bonus in the App for making a full switch of my Huggies Rewards to Fetch?

Not at this time.

Do I need to keep my receipts?

If your purchase was made on Amazon and you have connected your Amazon account to your Fetch account, there’s no need to save your receipt. Similarly, if you have connected your email account to your Fetch account, and you shopped at one of the following online retailers, there’s no need to save your receipt: Walmart, Target, Shipt, Costco, Instacart, Sam’s Club, Boxed, Peapod, Jet. If you shopped in-person or at any other online retailer, please save your receipt and snap a photo of your receipt to earn points.

How do I receive points for online purchases?

If your purchase was made on Amazon and you have connected your Amazon account to your Fetch account, there’s no need to save your receipt. Similarly, if you have connected your email account to your Fetch account, and you shopped at one of the following online retailers, there’s no need to save your receipt: Walmart, Target, Shipt, Costco, Instacart, Sam’s Club, Boxed, Peapod, Jet. If you shopped at any other online retailer, please save your receipt and snap a photo of your receipt to earn points.

Who do I contact about issues with my Huggies Rewards+ Fetch account?

If you’re having issues with your Fetch account, please contact Fetch customer service directly through the Fetch app. Navigate to the ‘Me’ section of the app and scroll to the ‘Learn More’ section and tap the ‘Help Center’ to find tips, FAQs and a ‘Contact Us’ form.

Can I get coupons and samples from Fetch?

Fetch offers targeted offers based on user behavior within the app; users are awarded Fetch points for redeeming offers, which can then be redeemed for rewards.

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