Huggies® Wipes FAQs

Frequently Asked Questions
UPDATED: April 11, 2017

How do you make Huggies Wipes?

We make Huggies Wipes in four easy steps:

Step 1: Listen to parents to best meet their needs and wants for thickness, strength and cleaning ability

Step 2: Use gentle ingredients for baby including 99% purified water, Aloe and Vitamin E

Step 3: Meet parents’ tough standards for production

• Prepare fluffy fibers of cellulose to make the wipes absorbent and long strands of polypropylene to make the wipes soft and strong
• Spin the materials together with air, kind of how cotton candy is made, and layer them to form a wipes sheet – we call them TripleClean* Layers
• Add mostly water and a small amount of ingredients for cleaning, skin health and safety
• Conduct tests and trials over the years to ensure the highest safety and quality

Step 4: Design parent-friendly packaging that’s convenient and easy to use for any occasion in the nursery, in the kitchen or on-the-go

What is Polypropylene?

Polypropylene is a microfiber, similar to polyester, commonly used for its softness and strength, and used in a variety of products used by families including nearly all baby wipes and other personal care items. This is a commonly used material that has been proven safe for use over decades and through hundreds of clinical tests and trials.  

What are TripleClean* Layers? What does that mean?

Huggies TripleClean* Layers are strong, soft and absorbent layers to provide a gentle clean. They provide cushiony softness on the outside, absorbency on the inside, and increased thickness for cleaning.

Are Huggies Wipes nontoxic?

Yes, Huggies Wipes are nontoxic. In addition, Huggies Wipes have been rigorously tested and are safe for use on all healthy skin including hands and face.

Are Huggies Wipes flushable?

No, Huggies Wipes are not designed to be flushable in order to provide a strong and gentle wipe for baby’s skin.

Are Huggies Wipes safe to use in other applications, such as makeup removal?


What should I do if my child has a skin irritation?

Huggies Wipes are made of 99% purified water, and are hypoallergenic and dermatologically tested. However, if skin irritation does occur on your child, please discontinue use, and consult a physician if irritation persists. 

Is there glass or fiberglass in Huggies wipes?

No glass or fiberglass is used in the manufacture of Huggies wipes.  Further, claims that there is glass or fiberglass in our wipes are FALSE.

I feel particles on the wipes. What are they?

In rare circumstances, the manufacturing process can cause the formation of tiny balls of microfiber on the wipe and you might be able to feel them.  The tiny balls of microfiber do not affect the safety of the product.

I see a shimmer in the wipes. What is it?

The shimmer is caused by the microfiber materials used in our wipes which can sometimes reflect light resulting in a shimmery appearance.

I have further questions about Huggies wipes. How can I reach someone at Huggies?

Please call us at 1-877-648-2484, Monday-Friday, 7:30am-7pm, CT. Consumers can also contact us via email through the Contact Us page on


Our Points Structure Has Changed

We are changing our Rewards Points structure so that we can improve our Huggies® Rewards program to offer you more ways to earn points. So, we are multiplying the cost of Rewards items by 10. But don't worry, your points balance is also multiplied by 10!

Our Points structure has changed

See How Rewards Has Changed

Watch this helpful video to learn more about all of the great improvements made to the Huggies® Rewards program.

Say Goodbye to Rewards Codes

You asked, we listened! Introducing two new ways to get your Huggies® Rewards Points when you buy: submitting a receipt and loyalty card linking — exclusively for Huggies® Rewards. 

Huggies Rewards Submit Receipts instead of Rewards Codes

Submit Your Receipts

There's a faster way to get your Huggies® Rewards Points! Earn points by uploading and submitting a photo of your receipt for all Huggies® Diapers and Wipes. You'll even get 2x the points for your first receipt submission! 

Huggies Rewards Submit a receipt for points

Get More Points!

Now there are more ways to earn points! From reading articles, to taking surveys, to sharing on Facebook & Twitter. More ways to earn = more ways to love Huggies®!

Huggies Rewards Contact Us

New Huggies® Rewards App

Get the most out of your Huggies® Rewards experience. The new Rewards app has all the same great features as the website, right at your fingertips. Available in the App Store® and get it on Google Play™.


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